FAQs

Welcome to Chronic Docs


What’s the Process? / How do I get my card?

Getting an Oklahoma Medical Marijuana Card is a quick and easy process that involves speaking with a doctor via video chat and filling out an online state patient license application. To begin, you will fill out our Patient Pre-Registration form above, then one of our Canna Representatives will contact you to help you walk through our quick and easy online process.


Official Qualifications for an Oklahoma Medical Cannabis Card / Who Can Get a Card?

Oklahoma residents with eligible conditions may qualify for a standard medical marijuana card. Meanwhile, out-of-state visitors with medical cannabis cards from their home states can apply for a temporary license. Each patient in Oklahoma will need to provide proof of residency to OMMA in order for their application to get approved. Oklahoma doesn’t impose a list of qualifying conditions on doctors. Instead, they can recommend marijuana on the same basis as with any other medication.

Unlike other medical marijuana states, Oklahoma does not have a specific list required of qualifying conditions for recommending medical cannabis. Your doctor will evaluate your reason for seeking alternative medication during your video appointment.

The conditions that most often qualify for cannabis medicine include:

  • Chronic pain
  • Cancer
  • Cachexia and wasting syndrome
  • Inflammation
  • Severe nausea
  • Epilepsy and other seizure disorders
  • Muscle spasms
  • Crohn’s disease
  • Glaucoma
  • Terminal illness
  • Neuropathic pain disorders
  • HIV/AIDS
  • Spasticity
  • Anorexia and bulimia
  • Any other chronic or persistent medical symptom that substantially limits the ability of the person to conduct one or more major life activities based on the doctor’s discretion.

Patients: what do you need for your Virtual Patient Recommendation?

  • Internet
  • Smart Phone, Tablet, or Computer with a webcam that allows video access
  • Picture of your State ID or License from Oklahoma (non-Oklahoma IDs will not be accepted)
    – Front and back pic ID
  • If you have Medicare or Medicaid need a picture of front and back of the card
  • Debit Card or Credit Card
  • Valid Email address that you can log into and check messages
  • Picture that meets requirements on OMMA
  • Doctor fee-Due and payable to Chronic Docs by Debit or Credit Card
  • $22.50 State OMMA Fee (if you have Medicaid or Medicare)-payable to OMMA on their site OR
  • $105 State OMMA Fee (if you have NO insurance)-payable to OMMA on their site

What’s a Patient Drive? / Can you help me in-person?

A patient drive is an event where we are in-person at a location, such as a dispensary, salon, or event center, and offer our $25 doctor visits for medical card recommendations. At patient drives, our staff is on-site to help you see the doctor. Patient drives are perfect for those without a video-enabled mobile phone/computer, those in rural areas without a strong internet connection, or those who are not familiar with using technology like online video chats.

If you would prefer to see a doctor at a $25 patient drive, instead of online, please check the link below to go to our Facebook page that lists our in-person events. From OKC to Norman, Woodward, Tulsa, Healdton, Midwest City, Ada, Edmond, Stillwater, and many more, we have patient drive events all over the State of Oklahoma in both larger cities and smaller towns. We offer our $25 doctor rec visits online OR in-person at patient drives, so you can choose either either, online or in-person. We have patient drives most weekends and Fridays, so we’re ready to help! Check out our Facebook page for patient drive event schedules. Also, check out our FAQs page for costs and what you need to bring. We look forward to seeing you there.

Please note our in-person patient drive events costs:

  • $25 doctor visit fee (doctor visit fee is CASH ONLY for in-person patient drive events)
  • Optional $25 upload assistance fee, if you want us to complete your OMMA license application (you’re welcome to do your own if you would like). Upload assistance, if you want to purchase it, is $25 and must be paid in cash only at in-person patient drive events.
  • OMMA State License Fee not included. The OMMA state license fee is paid directly (online) to the state Oklahoma Medical Marijuana Authority and must be paid by credit card/debit card ONLY. (State fee cannot accept cash, only credit/debit card.)

Patient Drive Schedules on Facebook (for in-person events)


How do I apply with the state for my medical card “license?” / What is the “OMMA?”

To apply with the state of Oklahoma for your medical card “license,” you will go to the “OMMA” (Oklahoma Medical Marijuana Authority) website at omma.ok.gov. The omma.ok.gov website is run by the state and is not a part of Chronic Docs. The OMMA omma.ok.gov website is where you go, after you get your Chronic Docs doctor recommendation, to apply for your medical card “license” from the State.

The “OMMA” (Oklahoma Medical Marijuana Authority) was established by the State of Oklahoma to oversee the medical marijuana program for the State of Oklahoma under the Oklahoma State Department of Health.


Contact Chronic Docs

Office Hours: Our Office Hours are Monday-Friday from 10 a.m.- 6 p.m. CST.

Text or Call Chronic Docs at: 405-393-6542 

Hours: Monday-Friday, 10 a.m.- 6 p.m.

Our business hours are Monday-Friday, 10 a.m.-6 p.m. Our friendly representatives will be happy to help you during these times.  

We are a virtual service, so we do NOT accept walk-in appointments or in-person visitors in our office. However, we have in-person patient drive events most weekends and Fridays if you would like in-person help. Check out our Patient Drive Schedules on Facebook (for in-person events). Our in-person patient drive events are all across the State of Oklahoma at many locations, with Chronic Docs staff / patient representatives who can help you in-person.


Am I seeing a real doctor? / What doctor will I see?

Our doctors are board-certified medical doctors. We have 3+ doctors who work with us. You will see the first doctor that is available when you visit our virtual doctor waiting room. Our doctors have many years of experience and are licensed to practice in Oklahoma. Our service is HIPPA-compliant and safe.


How long does it take?

How long until I get my card? First, you will see out doctors. Our doctors are available during our business hours, Monday-Friday, from 10 a.m. to 6 p.m. After this, our Chronic Docs representative will process your paperwork and send you your medical recommendation that you will use your for OMMA (Oklahoma Medical Marijuana Authority) application within 1-2 business days. After you receive your medical recommendation, you will complete your OMMA application and pay your state fee.

Once you submit your medical card “license” application to the state OMMA (Oklahoma Medical Marijuana Authority, omma.ok.gov) and pay your state fee on their website, the state has UP TO 14 business days to process your application. This time frame is the same for new patient applications and for card renewals.

Once you get the approval e-mail from the State OMMA, it will be 5-7 days longer to receive the card in the mail. Applications are approved by the State OMMA.

Where do I get my card? It is the OMMA who will mail you your card via USPS postal mail. The OMMA will send your card to the address that you enter as your mailing address on your OMMA medical card “license” application.

How do I check the status of my medical card application? If you want to check the status of your card approval after you have submitted your application to the State OMMA, you will contact the OMMA directly or login to your OMMA patient portal (omma.ok.gov) where you had submitted your medical card application. You can see the status of your OMMA application when you login to the OMMA patient portal website (omma.ok.gov). The OMMA is the Oklahoma Medical Marijuana Authority, omma.ok.gov and the OMMA phone number is (405) 522-6662. Visit the Oklahoma Medical Marijuana Authority, omma.ok.gov for their hours of operation and further details about how they process applications.